Lowe's Home Improvement at 151 Vista Village Drive, in Vista

About Lowe's Home Improvement

The Lowe's Home Improvement is a US national Home goods and hardware company located in Vista, California. To figure out why customers choose Lowe's Home Improvement and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Lowe's Home Improvement by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Lowe's Home Improvement

• Address: 151 Vista Village Drive, Vista, CA 92083
• Website: lowes.com
• Phone: +1 760-631-6255
• Types: Home goods   Hardware  
• Price level: Inexpensive

Reviews

• 1

  Carley Napier

  Posted Jun, 12 2019
  We went to the Lowe's in Vista about 3 weeks ago to purchase our Christmas tree. The employees were friendly but not very knowledgeable about the trees. We picked the greenest one, got it cut and put it in water as soon as we got home. I continued to make sure it had water each day. Now, 2 weeks before Christmas I'm staring at a dead Christmas tree. Pine needles are falling off, my tree is grey, and the heavy ornaments have snapped the branches because they're so dry. I thought, well that's annoying that it didn't even last till Christmas, let alone 2 weeks before, but I'll just call to see about exchanging it. I didn't ask for a refund or store credit. Just a tree exchange. After being transferred twice, I talked to Dylan, who lacked customer service skills. I explained the situation and asked if they offer exchanges and he said no. I asked again, if there was anything they could do since the tree should last till Christmas and it didn't, and again he said no we don't exchange Christmas trees and there's nothing they could do. He was on speaker phone and my husband thought he had a rude tone, but regardless, the fact that they offer nothing for poor quality trees is shameful and I will never shop there again. My Home Depot tree last year made it much longer, and I regret not returning there again this season. I have let all my friends and family know, and to my surprise, many of them who had purchased trees from Lowes had also already died! What a waste of money.
• 1

  Gerald Gillespie

  Posted May, 12 2019
  It is not the fault of employees but rather the fault lies with management; poor relationship between the customer and the employees. I asked three times if I could get help, none was given. I said "I have a bad back"! I pulled my car over by wood service area and waited. Completely ignored; I push both carts to the handicap stall. I tried one more time by walking next young women at the cash register who was then combing her hair. Look at the young man who was dancing. I left with a hurting back made much whose by a team that was not properly trained on customer service. The next morning hurting and needing relief only Advil could give me
  Only think about how friendly being at that Orchard °with that get customer service. Humm!
  
  Jerry

Photos of Lowe's Home Improvement

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